FSL11 Privacy Policy: How We Collect, Use, and Protect Your Data
FSL11’s privacy policy explains what data we collect, how we use it, who we share it with, and how you can control your data. Transparent, GDPR-inspired, Indian-law-compliant.
What data we collect
FSL11 collects the following data: (1) account data (mobile number, email, name), (2) KYC data (PAN, Aadhaar, address proof — only when required by regulation), (3) transaction data (deposits, withdrawals, contest entries, winnings), (4) usage data (app interactions, page views, device info), (5) location data (country/state — for regulatory compliance). The data is the input that drives the platform’s operation, and the operation is the desk’s commitment to legal compliance.
The data is collected at the signup step, the KYC step, the transaction step, and the app interaction step. Each collection point is clearly disclosed, and the disclosure is the input that drives the player’s informed consent. The informed consent is the right thing for the player’s data rights, and the rights are the desk’s commitment to transparency.
Sensitive data (PAN, Aadhaar, bank account details) is collected only when required by regulation (KYC for deposits above Rs 10,000 or withdrawals above Rs 50,000), and the sensitive data is encrypted using AES-256 encryption. The encryption is the input that drives the data security, and the security is the desk’s commitment to player privacy.
How we use your data
FSL11 uses the data to: (1) provide the platform service (account management, contest entry, scoring, withdrawals), (2) verify identity (KYC compliance, age verification, fraud detection), (3) process payments (deposits, withdrawals, TDS), (4) improve the platform (analytics, A/B testing, feature development), (5) communicate with you (notifications, emails, support responses). The use is the input that drives the platform’s operation, and the operation is the desk’s commitment to player service.
The data is not used for: (1) third-party advertising, (2) data sale or rental, (3) any purpose not disclosed in this privacy policy. The non-use is the input that drives the player trust, and the trust is the desk’s commitment to ethical data handling. The non-use is the right thing for the player’s data rights.
FSL11 may use aggregated, anonymised data for industry research and platform improvement, and the aggregated data cannot be traced back to individual players. The aggregation is the input that drives the platform’s research, and the research is the desk’s commitment to continuous improvement.
Who we share your data with
FSL11 shares data with: (1) payment gateways (for processing deposits and withdrawals), (2) KYC verification services (for identity verification), (3) cloud hosting providers (for data storage), (4) regulatory authorities (when required by law), (5) customer support tools (for managing player queries). The sharing is the input that drives the platform’s operation, and the operation is the desk’s commitment to legal compliance.
The data is shared under strict data processing agreements (DPAs) that require the third party to use the data only for the specified purpose, and the DPAs are the input that drives the data security. The security is the desk’s commitment to player privacy, and the privacy is the right thing for the player’s data rights.
FSL11 does not sell or rent player data to any third party, and the no-sale is the input that drives the player trust. The trust is the desk’s commitment to ethical data handling, and the handling is the right thing for the player’s data rights.
How we protect your data
FSL11 protects data using: (1) AES-256 encryption for data at rest, (2) TLS 1.3 encryption for data in transit, (3) PCI-DSS Level 1 certified payment gateways, (4) ISO 27001 certified data centers, (5) two-factor authentication for account access, (6) regular security audits and penetration testing. The protection is the input that drives the data security, and the security is the desk’s commitment to player privacy.
The platform undergoes annual security audits by independent third-party security firms, and the audits are the input that drives the continuous improvement. The improvement is the desk’s commitment to operating within the latest security standards, and the standards are the right thing for the player’s data rights.
FSL11 maintains a 24/7 security operations centre (SOC) that monitors for suspicious activity, and the SOC is the input that drives the rapid response to any security incident. The response is the desk’s commitment to player privacy, and the privacy is the right thing for the player’s data rights.
Your data rights
You have the right to: (1) access your data (request a copy of all data we hold about you), (2) correct your data (update inaccurate or incomplete data), (3) delete your data (request deletion of your account and associated data), (4) restrict processing (limit how we use your data), (5) data portability (receive your data in a machine-readable format), (6) object to processing (object to specific uses of your data). The rights are the input that drives the player control, and the control is the desk’s commitment to player privacy.
To exercise your data rights, send an email to [email protected] with your request, and the request will be processed within 30 days. The processing is the input that drives the compliance, and the compliance is the desk’s commitment to operating within Indian data protection regulations.
FSL11 will not retaliate against any player for exercising their data rights, and the non-retaliation is the input that drives the player trust. The trust is the desk’s commitment to ethical data handling, and the handling is the right thing for the player’s data rights.
Cookies and tracking
FSL11 uses cookies and similar tracking technologies to: (1) authenticate users, (2) remember preferences, (3) analyse site traffic, (4) deliver relevant content. The cookies are the input that drives the platform’s operation, and the operation is the desk’s commitment to player service.
FSL11 does not use third-party advertising cookies, and the no-ad-cookies is the input that drives the player privacy. The privacy is the desk’s commitment to ethical data handling, and the handling is the right thing for the player’s data rights.
You can control cookies through your browser settings, and the control is the input that drives the player choice. The choice is the desk’s commitment to player control, and the control is the right thing for the player’s data rights.
Changes to this privacy policy
FSL11 may update this privacy policy from time to time, and the update will be communicated via email and in-app notification at least 30 days before the change takes effect. The 30-day notice is the input that drives the player awareness, and the awareness is the desk’s commitment to transparency.
Continued use of the platform after the 30-day notice period constitutes acceptance of the updated privacy policy, and the acceptance is the input that drives the legal compliance. The compliance is the desk’s commitment to operating within Indian data protection regulations.
If you do not agree with the updated privacy policy, you can close your account and request deletion of your data, and the request will be processed within 30 days. The right to close is the input that drives the player control, and the control is the desk’s commitment to player privacy.